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Support inbox

Receive email, organize requests, assign an owner, and send useful replies. This reference uses deterministic example content and does not connect to a live account or production data.

Support inbox · Team inbox
Screenshot of Questions become owned work in Support inbox
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Team inbox

The team can see priority, owner, and response state at a glance.

Support inbox · Conversation
Screenshot of One complete customer history in Support inbox
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Conversation

Messages, internal notes, and status stay together for the next person.

Support inbox · Ticket routing
Screenshot of Route work without losing context in Support inbox
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Ticket routing

Edit customer details, priority, and ownership in one focused step.

Support inbox · Service pulse
Screenshot of See where support needs attention in Support inbox